Mand Labs does not offer any returns or refunds, once the kits are sold. We take great care in testing out all the components, spares and different constituents of the kits. So, we advise you to gather all the information before you make any purchase. You can contact us at firstname.lastname@example.org
for any additional details regarding the kit and we will be delighted to help you out.
Following are the exceptional cases when we resend the corresponding part replacements at no cost to you:
Refund/return policy for third party e-commerce websites
If you buy our kits from third party e-commerce websites where our products are listed, please refer to the refund and return policies from the corresponding websites. Mand Labs is not directly responsible for their policies, in case of any default.
If you have bought our kits from authorized resellers listed on our official site, you are eligible to get full technical support from us including part replacements for the exceptional cases mentioned above.
We offer warranty of 3 months that begins from your date of purchase (based on sales receipt). Please note that there is no warranty on the fused LEDs, batteries, and the multimeter. If your individual parts are not working, we will replace them within 90 days of the sales receipt provided there is no misuse as per our technical guidelines mentioned in our learning material.